diff --git a/alerts/templates/alerts/new_issue.html b/alerts/templates/alerts/new_issue.html
new file mode 100644
index 0000000..fbb5b36
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+++ b/alerts/templates/alerts/new_issue.html
@@ -0,0 +1,533 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml" xmlns="http://www.w3.org/1999/xhtml" style="color-scheme: light dark; supported-color-schemes: light dark;">
+  <head>
+    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
+    <meta name="x-apple-disable-message-reformatting" />
+    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+    <meta name="color-scheme" content="light dark" />
+    <meta name="supported-color-schemes" content="light dark" />
+    <title></title>
+    <style type="text/css" rel="stylesheet" media="all">
+    /* Base ------------------------------ */
+    
+    @import url("https://fonts.googleapis.com/css?family=Nunito+Sans:400,700&amp;display=swap");
+    body {
+      width: 100% !important;
+      height: 100%;
+      margin: 0;
+      -webkit-text-size-adjust: none;
+    }
+    
+    a {
+      color: #3869D4;
+    }
+    
+    a img {
+      border: none;
+    }
+    
+    td {
+      word-break: break-word;
+    }
+    
+    .preheader {
+      display: none !important;
+      visibility: hidden;
+      mso-hide: all;
+      font-size: 1px;
+      line-height: 1px;
+      max-height: 0;
+      max-width: 0;
+      opacity: 0;
+      overflow: hidden;
+    }
+    /* Type ------------------------------ */
+    
+    body,
+    td,
+    th {
+      font-family: "Nunito Sans", Helvetica, Arial, sans-serif;
+    }
+    
+    h1 {
+      margin-top: 0;
+      color: #333333;
+      font-size: 22px;
+      font-weight: bold;
+      text-align: left;
+    }
+    
+    h2 {
+      margin-top: 0;
+      color: #333333;
+      font-size: 16px;
+      font-weight: bold;
+      text-align: left;
+    }
+    
+    h3 {
+      margin-top: 0;
+      color: #333333;
+      font-size: 14px;
+      font-weight: bold;
+      text-align: left;
+    }
+    
+    td,
+    th {
+      font-size: 16px;
+    }
+    
+    p,
+    ul,
+    ol,
+    blockquote {
+      margin: .4em 0 1.1875em;
+      font-size: 16px;
+      line-height: 1.625;
+    }
+    
+    p.sub {
+      font-size: 13px;
+    }
+    /* Utilities ------------------------------ */
+    
+    .align-right {
+      text-align: right;
+    }
+    
+    .align-left {
+      text-align: left;
+    }
+    
+    .align-center {
+      text-align: center;
+    }
+    
+    .u-margin-bottom-none {
+      margin-bottom: 0;
+    }
+    /* Buttons ------------------------------ */
+    
+    .button {
+      background-color: #3869D4;
+      border-top: 10px solid #3869D4;
+      border-right: 18px solid #3869D4;
+      border-bottom: 10px solid #3869D4;
+      border-left: 18px solid #3869D4;
+      display: inline-block;
+      color: #FFF;
+      text-decoration: none;
+      border-radius: 3px;
+      box-shadow: 0 2px 3px rgba(0, 0, 0, 0.16);
+      -webkit-text-size-adjust: none;
+      box-sizing: border-box;
+    }
+    
+    .button--green {
+      background-color: #22BC66;
+      border-top: 10px solid #22BC66;
+      border-right: 18px solid #22BC66;
+      border-bottom: 10px solid #22BC66;
+      border-left: 18px solid #22BC66;
+    }
+    
+    .button--red {
+      background-color: #FF6136;
+      border-top: 10px solid #FF6136;
+      border-right: 18px solid #FF6136;
+      border-bottom: 10px solid #FF6136;
+      border-left: 18px solid #FF6136;
+    }
+    
+    @media only screen and (max-width: 500px) {
+      .button {
+        width: 100% !important;
+        text-align: center !important;
+      }
+    }
+    /* Attribute list ------------------------------ */
+    
+    .attributes {
+      margin: 0 0 21px;
+    }
+    
+    .attributes_content {
+      background-color: #F4F4F7;
+      padding: 16px;
+    }
+    
+    .attributes_item {
+      padding: 0;
+    }
+    /* Related Items ------------------------------ */
+    
+    .related {
+      width: 100%;
+      margin: 0;
+      padding: 25px 0 0 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+    }
+    
+    .related_item {
+      padding: 10px 0;
+      color: #CBCCCF;
+      font-size: 15px;
+      line-height: 18px;
+    }
+    
+    .related_item-title {
+      display: block;
+      margin: .5em 0 0;
+    }
+    
+    .related_item-thumb {
+      display: block;
+      padding-bottom: 10px;
+    }
+    
+    .related_heading {
+      border-top: 1px solid #CBCCCF;
+      text-align: center;
+      padding: 25px 0 10px;
+    }
+    /* Discount Code ------------------------------ */
+    
+    .discount {
+      width: 100%;
+      margin: 0;
+      padding: 24px;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+      background-color: #F4F4F7;
+      border: 2px dashed #CBCCCF;
+    }
+    
+    .discount_heading {
+      text-align: center;
+    }
+    
+    .discount_body {
+      text-align: center;
+      font-size: 15px;
+    }
+    /* Social Icons ------------------------------ */
+    
+    .social {
+      width: auto;
+    }
+    
+    .social td {
+      padding: 0;
+      width: auto;
+    }
+    
+    .social_icon {
+      height: 20px;
+      margin: 0 8px 10px 8px;
+      padding: 0;
+    }
+    /* Data table ------------------------------ */
+    
+    .purchase {
+      width: 100%;
+      margin: 0;
+      padding: 35px 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+    }
+    
+    .purchase_content {
+      width: 100%;
+      margin: 0;
+      padding: 25px 0 0 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+    }
+    
+    .purchase_item {
+      padding: 10px 0;
+      color: #51545E;
+      font-size: 15px;
+      line-height: 18px;
+    }
+    
+    .purchase_heading {
+      padding-bottom: 8px;
+      border-bottom: 1px solid #EAEAEC;
+    }
+    
+    .purchase_heading p {
+      margin: 0;
+      color: #85878E;
+      font-size: 12px;
+    }
+    
+    .purchase_footer {
+      padding-top: 15px;
+      border-top: 1px solid #EAEAEC;
+    }
+    
+    .purchase_total {
+      margin: 0;
+      text-align: right;
+      font-weight: bold;
+      color: #333333;
+    }
+    
+    .purchase_total--label {
+      padding: 0 15px 0 0;
+    }
+    
+    body {
+      background-color: #F2F4F6;
+      color: #51545E;
+    }
+    
+    p {
+      color: #51545E;
+    }
+    
+    .email-wrapper {
+      width: 100%;
+      margin: 0;
+      padding: 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+      background-color: #F2F4F6;
+    }
+    
+    .email-content {
+      width: 100%;
+      margin: 0;
+      padding: 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+    }
+    /* Masthead ----------------------- */
+    
+    .email-masthead {
+      padding: 25px 0;
+      text-align: center;
+    }
+    
+    .email-masthead_logo {
+      width: 94px;
+    }
+    
+    .email-masthead_name {
+      font-size: 16px;
+      font-weight: bold;
+      color: #A8AAAF;
+      text-decoration: none;
+      text-shadow: 0 1px 0 white;
+    }
+    /* Body ------------------------------ */
+    
+    .email-body {
+      width: 100%;
+      margin: 0;
+      padding: 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+    }
+    
+    .email-body_inner {
+      width: 570px;
+      margin: 0 auto;
+      padding: 0;
+      -premailer-width: 570px;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+      background-color: #FFFFFF;
+    }
+    
+    .email-footer {
+      width: 570px;
+      margin: 0 auto;
+      padding: 0;
+      -premailer-width: 570px;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+      text-align: center;
+    }
+    
+    .email-footer p {
+      color: #A8AAAF;
+    }
+    
+    .body-action {
+      width: 100%;
+      margin: 30px auto;
+      padding: 0;
+      -premailer-width: 100%;
+      -premailer-cellpadding: 0;
+      -premailer-cellspacing: 0;
+      text-align: center;
+    }
+    
+    .body-sub {
+      margin-top: 25px;
+      padding-top: 25px;
+      border-top: 1px solid #EAEAEC;
+    }
+    
+    .content-cell {
+      padding: 45px;
+    }
+    /*Media Queries ------------------------------ */
+    
+    @media only screen and (max-width: 600px) {
+      .email-body_inner,
+      .email-footer {
+        width: 100% !important;
+      }
+    }
+    
+    @media (prefers-color-scheme: dark) {
+      body,
+      .email-body,
+      .email-body_inner,
+      .email-content,
+      .email-wrapper,
+      .email-masthead,
+      .email-footer {
+        background-color: #333333 !important;
+        color: #FFF !important;
+      }
+      p,
+      ul,
+      ol,
+      blockquote,
+      h1,
+      h2,
+      h3,
+      span,
+      .purchase_item {
+        color: #FFF !important;
+      }
+      .attributes_content,
+      .discount {
+        background-color: #222 !important;
+      }
+      .email-masthead_name {
+        text-shadow: none !important;
+      }
+    }
+    
+    :root {
+      color-scheme: light dark;
+      supported-color-schemes: light dark;
+    }
+    </style>
+    <!--[if mso]>
+    <style type="text/css">
+      .f-fallback  {
+        font-family: Arial, sans-serif;
+      }
+    </style>
+  <![endif]-->
+    <style type="text/css" rel="stylesheet" media="all">
+    body {
+      width: 100% !important;
+      height: 100%;
+      margin: 0;
+      -webkit-text-size-adjust: none;
+    }
+    
+    body {
+      font-family: "Nunito Sans", Helvetica, Arial, sans-serif;
+    }
+    
+    body {
+      background-color: #F2F4F6;
+      color: #51545E;
+    }
+    </style>
+  </head>
+  <body style="width: 100% !important; height: 100%; -webkit-text-size-adjust: none; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; background-color: #F2F4F6; color: #51545E; margin: 0;" bgcolor="#F2F4F6">
+    <span class="preheader" style="display: none !important; visibility: hidden; mso-hide: all; font-size: 1px; line-height: 1px; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;">Use this link to reset your password. The link is only valid for 24 hours.</span>
+    <table class="email-wrapper" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #F2F4F6; margin: 0; padding: 0;" bgcolor="#F2F4F6">
+      <tr>
+        <td align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
+          <table class="email-content" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; margin: 0; padding: 0;">
+            <tr>
+              <td class="email-masthead" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; text-align: center; padding: 25px 0;" align="center">
+                <a href="https://example.com" class="f-fallback email-masthead_name" style="color: #A8AAAF; font-size: 16px; font-weight: bold; text-decoration: none; text-shadow: 0 1px 0 white;">
+                [Product Name]
+              </a>
+              </td>
+            </tr>
+            <!-- Email Body -->
+            <tr>
+              <td class="email-body" width="570" cellpadding="0" cellspacing="0" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; margin: 0; padding: 0;">
+                <table class="email-body_inner" align="center" width="570" cellpadding="0" cellspacing="0" role="presentation" style="width: 570px; -premailer-width: 570px; -premailer-cellpadding: 0; -premailer-cellspacing: 0; background-color: #FFFFFF; margin: 0 auto; padding: 0;" bgcolor="#FFFFFF">
+                  <!-- Body content -->
+                  <tr>
+                    <td class="content-cell" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 45px;">
+                      <div class="f-fallback">
+                        <h1 style="margin-top: 0; color: #333333; font-size: 22px; font-weight: bold; text-align: left;" align="left">Hi {{name}},</h1>
+                        <p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">You recently requested to reset your password for your [Product Name] account. Use the button below to reset it. <strong>This password reset is only valid for the next 24 hours.</strong></p>
+                        <!-- Action -->
+                        <table class="body-action" align="center" width="100%" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%; -premailer-width: 100%; -premailer-cellpadding: 0; -premailer-cellspacing: 0; text-align: center; margin: 30px auto; padding: 0;">
+                          <tr>
+                            <td align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
+                              <!-- Border based button
+           https://litmus.com/blog/a-guide-to-bulletproof-buttons-in-email-design -->
+                              <table width="100%" border="0" cellspacing="0" cellpadding="0" role="presentation">
+                                <tr>
+                                  <td align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
+                                    <a href="{{action_url}}" class="f-fallback button button--green" target="_blank" style="color: #FFF; background-color: #22BC66; display: inline-block; text-decoration: none; border-radius: 3px; box-shadow: 0 2px 3px rgba(0, 0, 0, 0.16); -webkit-text-size-adjust: none; box-sizing: border-box; border-color: #22BC66; border-style: solid; border-width: 10px 18px;">Reset your password</a>
+                                  </td>
+                                </tr>
+                              </table>
+                            </td>
+                          </tr>
+                        </table>
+                        <p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">For security, this request was received from a {{operating_system}} device using {{browser_name}}. If you did not request a password reset, please ignore this email or <a href="{{support_url}}" style="color: #3869D4;">contact support</a> if you have questions.</p>
+                        <p style="font-size: 16px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">Thanks,
+                          <br />The [Product Name] team</p>
+                        <!-- Sub copy -->
+                        <table class="body-sub" role="presentation" style="margin-top: 25px; padding-top: 25px; border-top-width: 1px; border-top-color: #EAEAEC; border-top-style: solid;">
+                          <tr>
+                            <td style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
+                              <p class="f-fallback sub" style="font-size: 13px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">If you’re having trouble with the button above, copy and paste the URL below into your web browser.</p>
+                              <p class="f-fallback sub" style="font-size: 13px; line-height: 1.625; color: #51545E; margin: .4em 0 1.1875em;">{{action_url}}</p>
+                            </td>
+                          </tr>
+                        </table>
+                      </div>
+                    </td>
+                  </tr>
+                </table>
+              </td>
+            </tr>
+            <tr>
+              <td style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px;">
+                <table class="email-footer" align="center" width="570" cellpadding="0" cellspacing="0" role="presentation" style="width: 570px; -premailer-width: 570px; -premailer-cellpadding: 0; -premailer-cellspacing: 0; text-align: center; margin: 0 auto; padding: 0;">
+                  <tr>
+                    <td class="content-cell" align="center" style="word-break: break-word; font-family: &quot;Nunito Sans&quot;, Helvetica, Arial, sans-serif; font-size: 16px; padding: 45px;">
+                      <p class="f-fallback sub align-center" style="font-size: 13px; line-height: 1.625; text-align: center; color: #A8AAAF; margin: .4em 0 1.1875em;" align="center">
+                        [Company Name, LLC]
+                        <br />1234 Street Rd.
+                        <br />Suite 1234
+                      </p>
+                    </td>
+                  </tr>
+                </table>
+              </td>
+            </tr>
+          </table>
+        </td>
+      </tr>
+    </table>
+  </body>
+</html>
